Frequently Asked Questions
Do you accept OEM or ODM packages?
Of course. We have a professional design team who can assist you in designing the package to meet your requirements.
What is the minimum order quantity (MOQ)?
Usually, we accept 10 pcs for trial orders. It depends on different items with varying materials and sizes. Please contact us for specific details.
What certifications do you have for these crutches?
All relevant quality and safety certifications are approved, including CE and ISO standards.
What information is needed for a detailed quote?
Please provide product specifications such as material, logo requirements, size, and quantity. Even an initial idea is helpful for us to start.
What is the expected delivery date for orders?
Our products are normally shipped about 25-35 days after order confirmation, depending on the volume and customization.
How do I choose the right size (S, M, or L)?
Size S is for heights 135-155cm, M for 155-175cm, and L for 175-195cm. The crutch itself also features 9 levels of height adjustment.