Which handle type should I choose?
For professional outdoor hiking, a straight handle is recommended. For daily walking or elderly users, a T-shaped handle provides better ergonomic support.
What is the difference between Aluminum and Carbon Fiber?
Carbon fiber is ultra-light and highly flexible. Aluminum alloy is slightly heavier but more economical, durable, and practical for most hikers.
Can I get a sample before placing a bulk order?
Yes, samples are available for testing. While there is a cost for the sample and shipping, the sample fee can be refunded once the bulk order meets the MOQ.
How do I properly use the wrist strap?
Adjust the strap to size, insert your hand through the bottom of the loop, pull down, and then grip the handle with the strap under your palm.
What are the lead times for production?
Samples typically take 2-10 days, while mass production for bulk orders generally ranges from 20 to 40 days depending on the volume.
Do you support customization for logos?
Yes, we accept customized logos. Please provide your design in AI or PDF format so our team can create a mock-up for your approval.